Keeping your CRA account up to date is one of the simplest ways to prevent delays, avoid disruptions, and make tax season run smoothly. Ensuring your personal information is accurate and that you can access your account when you need it will save you time and frustration.
Make sure you can access your CRA account
Confirming you can sign in to your CRA account is an easy but important step to take before tax season (online filing) begins on February 23, 2026.
If you have forgotten your sign-in information or the answers to your security questions, you can now self-serve and regain access by completing the online registration process again. If you still can’t sign in, you can contact us by phone and a service representative will help you get back into your account.
Click here to learn more.
Information source from Canada Revenue Agency (CRA)