The confidence and trust that individuals and businesses have in the CRA is a cornerstone of Canada’s tax system. The CRA regularly adjusts and improves its systems and processes to safeguard sensitive information against ever evolving threats to its digital services.
To support our ongoing efforts to enhance the security of taxpayer accounts, and given persistent threat actors looking to defraud the system, direct deposit registrations or changes submitted via EFILE or by phone will no longer be accepted starting March 24, 2025.
We encourage individuals or their legal representatives to update their direct deposit information quickly and easily by signing into their CRA account or requesting it through their bank or credit union. A CRA account allows individuals to update everything from their direct deposit information to custody arrangements and allows instant access to individuals when they use our document verification service to create an account.
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Information source from Canada Revenue Agency (CRA)
